КИБЕРКАФЕ. Сервис. Results of cyberafe visitors interrogation

This is a part of result of my cybercafe visitors interrogation. It shows opinion of some clients who agrees to pay more for the sake of cybercafe improvements.

Results of interrogation of the visitors

Group of the clients agreeable for the sake of improvements in work of cafe to pay it is more on 30-100 % or to work from 2 hours about the whole day. To what services or resources the Internet you address more often now, both what services and resources the Internet you are going to use in the future? (specify in % from general(common) number of services, used by you,):

Resources and Services	Now,%	In future, %
E-mail	435	385
Entertainment	210	175
Electronic libraries	180	130
Student works collections	105	40
News	90	100
Business	80	100
Online forums and chat-rooms	35	25
Other	10	20
Electronic shops	5	27
BBS	0	13
Trading	0	10
Law	0	0

2. What ways of improvement of Internet-cafe seem to you by most urgent

Specify in numbers with 1 - low requirement for improvement, and up to 5 - high:

Improvement of	1-5
Downloading speed	32
Bar	29
Workplaces ergonomic and comfort	27
Interior	26
E-mail additional services (Courier delivery etc)	24
Printing (color print and big paper allowing)	23
Convenient site	20
Private and security	19
No fee training and seminars	19
Intercative and multimedia (webcam etc)	17
Crew	12
Other	9